One office, posted hours
Contact the Agency
A telephone number answered by a person during posted hours, two mail addresses that go to different desks, and a street address that is a real office. No line is answered outside these hours and this site does not pretend otherwise.
How to reach us
| What you need | Where it goes | How long it takes |
|---|---|---|
| A quote, or a question before booking | plans@mytravelinnovations.com, or the form | Same business day in most cases, next at the latest |
| Something about a booking we already made | care@mytravelinnovations.com | Same business day, and faster by telephone if it is time critical |
| A complaint | care@mytravelinnovations.com, saying so plainly | Answered in writing within five business days |
| Anything urgent while you are traveling | +1 (208) 331-7462, during hours | Immediately if we are open. Outside hours, the supplier on your document is the right first call |
The office
My Travel Innovations LLC 950 W Bannock St Boise, ID 83702 Ada County, United States
Telephone +1 (208) 331-7462
The office is open Monday to Friday from 9 am to 6 pm and Saturday from 10 am to 2 pm, Mountain Time. A request sent outside those hours is answered when the office opens, and no page here says anything different.
It is a working office rather than a shop counter, so telephone before coming in and somebody will be there to meet you.
What we will not do
- Nobody here will telephone you because you looked at this site. The only calls we make are to people who asked us to.
- We will never ask for card details by telephone or by mail. No payment is taken by this office at all; you pay the supplier. If somebody claiming to be us asks you for a card, it is not us.
- We do not sell, rent or pass on your details. The privacy notice says exactly where every field goes.
- One line ends it. Ask not to be contacted again and you will not be.
If you are traveling right now
Your document has the supplier's own emergency contact on it, and for something happening at an airport, a port or a hotel at midnight, that number is faster than this one. Then tell us, and we will pick it up from there when the office opens.